Policies
Straightforward. Fair. Written down.
Here's how we run the shop. Booking with Depth Detail Co. means agreeing to the following.
No Walk-Ins
All services are by appointment only. Please request a booking through our online form — we do not accept walk-in appointments at any time.
Booking & Confirmation
You'll pick a day and time window that works for you. We'll reach out within 24 hours to confirm the exact appointment. Your request is not confirmed until you receive a message from us.
Cancellations & Reschedules
Please give us at least 24 hours' notice if you need to cancel or reschedule so we can offer your slot to another customer. Repeated no-shows may require a deposit for future bookings.
Vehicle Condition
Please remove personal belongings before dropping off. We're not responsible for lost or damaged items left in the vehicle. Extremely dirty vehicles (pet hair, biohazards, heavy stains) may require an upcharge quoted upfront.
Our Guarantee
If you're not happy with a specific area of your detail when you pick up, let us know before you leave — we'll make it right on the spot.
Weather & Delays
As an in-shop operation we're mostly weather-proof, but severe weather or equipment issues may occasionally require rescheduling. We'll notify you as early as possible if that happens.
Ready to book?
Reserve your slot in seconds.
Drop off in the morning. Pick up a car that feels new. No walk-ins — reserve your spot online.